Kai did his homework. He was intent on finding a way to run revenue in a scalable way.
He reached out to other sales leaders—trusted friends, and colleagues—seeking advice. In the end, Kai was convinced that Clari was “the easiest and best” solution for Webflow.
Luckily, Clari didn’t disappoint.
Clari almost instantly helped bridge the relationship gap between sales and customer success by ensuring both teams spoke a common language.
Clari helped with both new business (sales) and renewals (customer success).
For Kelcie, she was sold on Autocapture—Clari’s ability to automatically capture every contact and activity throughout the sales cycle and log it back to the CRM.
In addition, Clari’s Account Engagement feature meant Kelcie would be able to really dig into territory penetration with her reps and easily monitor account activity.
The implementation process was smooth: “Our team just got in and got right to work,” said Kelcie. “I loved that we met weekly—working sessions that allowed us to build our instance in real-time.” Bonus: Not a lot of homework!
Adoption was quick: Per Kai, Directors love the ability to see the actual state of the pipeline.
“Compared to a spreadsheet, Clari is lightyears better,” boasted Kelcie. She also said that with Clari’s app, there is “no real excuse NOT to use it.”
Both Kai and Kelcie have received very positive feedback.
And that adoption continues to expand, thanks to team growth and more stakeholders taking notice. The CEO, COO, and VP of Finance have all recently asked for access to Clari.
"Clari provides pipeline generation in a repeatable format. This extra layer of visibility has helped anchor a lot of conversations at the leadership level."
Kai Mak
VP of Sales and Customer Success
Thanks to Clari, Webflow can now spot revenue leak better than ever.
With Clari, Kai and his team have added visibility and clarity into deal slippage.
Other Clari features and functionality Kai and Kelcie find most valuable include:
Kai really loves how Clari provides “pipeline generation in a repeatable format.” As a result, he can easily see the week-over-week delta and which teams are doing better than others. This extra layer of visibility has “helped anchor a lot of conversations at the leadership level around pipeline conversations.”
Kelcie said it best, “Thanks to Clari, we are no longer living in spreadsheets for forecasting!”